Case Date:

6/22/2021

Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house. The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement.

Case Date:

5/14/2023

Water is slowly but continuosly leaking from the house at 501 South Mitchell across the Eastside neighborhood pocket park into the storm water runoff ditch. The leak location is close to the house's sewer cleanout and so possibly a sewage leak.

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

6/19/2021

As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you

Case Date:

7/31/2022

There are multiple areas of stormwater runoff and pooling occurring on my property due to the development and ensuing increased runoff produced by the adjacent property at 910 N Madison St. My observations of increased water on my property come from regrading of the property to be higher than mine, a capped drain, building on the N-S alleyway that used to serve as a way for runoff to flow to the street, and redirection of water onto my properties via gutters, tubing, and installed drainage flows that direct onto my property on the north and northeast side of the 910 N Madison property. This has caused flooding in my basement, yard, and driveway that was not there prior to the redevelopment of this property and the vacation of the alley. I have more photos of where the stormwater drainage from this property is deliberately directed onto my properties, but am not able to upload them here due to the limit of one photo. All of lots surrounding this home are now on the market for development at an increased density. My concern is for my current situation and for the increased drainage issues that will come from further densification without mitigation to protect me and my surrounding neighbors. I would appreciate someone to come out to my property to see the current situation and drains installed by the City that are not functioning to protect my properties at 317 W 14th and 920 N Madison from damage by stormwater runoff.

Case Date:

2/21/2023

There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.

Case Date:

7/26/2022

Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!

Case Date:

6/28/2022

On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream. Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.

Case Date:

3/24/2021

Walking by 419 Highland Street I have noticed water being discharged from a pipe leading from the house to the street. It appears to be intermittent so I suspect it is from the washing machine. Based on the staining and algae in the street I suspect that it has been going on for some time.

Case Date:

5/16/2021

Sidewalk on south side of W 17th just east of tri north construction entrance covered with mud again. I can't overemphasize that the sidewalk itself is serving as a culvert to drain several acres and this problem will not go away on its own when the construction crews leave. I'll try to remember to come out here with a ruler when it rains next week to record the depth of the creek. Kids will be using this sidewalk to walk to school even on rainy days and their shoes should not be completely submerged!! We are going to look into this today (5/17). We believe that a soil stockpile and a storm drain with inlet protection is not allowing water to flow into the storm drain. We are going to investigate again and see if we can identify the exact issue.