Case Date:

4/23/2024

Our water recently has dramatically dropped in water pressure and heat. I was wondering what could possibly have changed? We are up-to-date on our bills.

Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

4/30/2024

There’s no water at my house & most likely others houses

Case Date:

5/1/2024

Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

5/7/2024

Unit 4 is deer feeding by intentionally leaving unattended bird seed and water out on her back porch, unit 4 at 807 S Morton. It has already attracted rats.

Case Date:

5/7/2024

Water not draining at.switchyard skatepark

Case Date:

5/7/2024

While this area is under construction, I wonder if you could fix the drainage on northwest corner of the intersection of 6th and Adams. The storm drain sits slightly above the pavement on one corner. The intersection itself may also be below grade. The intersection collects an inch or two of water when it rains.

Case Date:

5/8/2024

Water is shut off at main; had a leak now need it turned back on asap!!!

Case Date:

5/8/2024

The County side of the building took down trees, has smoking next to the entrance, invasive plants and weeds all over, an area of the pavement that is a big hole that is either ice or pooling water depending on time of year, and they have signage under storm grate that was intentionally picked up and placed in there. These things are not okay, would not be tolerated if there was any other tenant, and inexcusable. Why has this not been addressed with the county that exists in City limits? They should have better standards for their taxpayers and patrons than this. As well, there are trees at the back of the property that are dying that seem to have been more recently installed in the past few years but who will replace them?? Please fix this as previous reports have just been closed out without addressing any of the issues.