Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

Case Date:

2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

Case Date:

3/13/2022

THIS IN INAAPPROPRIATE RESPONSE TO GET: 404 Not Found You step in the stream, But the water has moved on. This page is not here. THIS SITE IS POOR, WHO IS RESPONSIBLE FOR THIS SITE.