closed #45791
Water Utility Problems
2908 N Bankers DR
- Case Date:
- 4/8/2002
NEEDS YARD WORK DONE AFTER WORK WAS DONE ON WATER LINES IN NEIGHBORHOOD
NEEDS YARD WORK DONE AFTER WORK WAS DONE ON WATER LINES IN NEIGHBORHOOD
Still has dirty water
WATER FROM TAP IS ORANGE AND FIZZY
Water has had brown color since July.
Ms. Kent called to report that her water has been cloudy for approx. 2 weeks. It clears up somewhat when she lets water run. She does not want to let water run a lot for fear of running up her bill. She would like someone to flush hydrant to see if water clears up. If it doesn't, she would like test run to see if water is okay.
DIRTY WATER
Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.
DIRTY WATER WANTS CBU TO FLUSH FIRE HYDRANT, THIS HELPS. HE TALKED TO STEVE GLASGO AND STEVE CALLED NANCY
Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.
The City paved the streets in this area. This caused the street to be raised causing the water to run off onto his property. The water backed up to his property and has caused his basement to flood. The cost to clean up this mess is approximately $6,000.00. He doesn't want to clean it up and then have the same thing happen again the next time it rains.