Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

1/31/2023

Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

3/29/2021

Thank you Kathleen for updating ticket 175079. This is a follow-up to your update. I do desire to remain anonymous on ureport system. These storm sewers have long been functionally abandoned and really do not act as "ditches" anymore. In fact some of them seem to not have an inlet. It was not so much that that I though they should be "clean out" but more like the sharp metal hazard should be addressed. The exposed tops of at least three culverts have rusted through creating what I consider "sharp rusty hazards". Replacing those culverts (or repairing the rusty sections) is what I was thinking. Or maybe rotating them 180 degrees so the rusty part is down? My concern with the cleanout solution is the neighbors might not like the excavation unless the hazards are removed. I do not think anyone is complaining about the fact the culverts might not be doing much to handle water run off. Again I just walk my dog along Dodds and that is when I spotted the harzards. I do not live at these residences. Thank you again for the consideration.

Case Date:

4/21/2021

Water drain under street is blocked by bent pipe; road floods with every heavy rain as a result

Case Date:

4/24/2021

Across the street, there is a drain that sends water along the southern border of my property to Clear Creek. This drain has not been maintained and is partially blocked. The ditch that carries the water yo Clear Creek, is also full of sediment. Please call me. Thank you.