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City of Bloomington, Indiana

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closed #148432

Potholes, Other Street Repair

Case Date:
9/16/2015

Water valve cover popped off again - east bound lane Hillside at corner of S. Dorchester Dr. Cover in grass by HT paper box. Cover only lasted about 3 weeks since last replaced. Maybe they can use tar or different type cover to stay on.

closed #149126

Drainage or Runoff

Case Date:
10/15/2015

I CAN'T GET THE LOCATION DESIGNATION TO INDICATE MY POSITION.. However I am on the corner of East Maxwell Lane and South Highland Avenue. My address is 1300 E. Maxwell Lane. A couple of days ago I noticed a hole about 8 or 10 inches across had opened up in what appears to be the easement in front of my house. It is about 8 inches deep and in the middle of the hole is the end of a metal pipe. You can just see the top portion of the pipe. It looks as though this pipe is in line with an open underground intersection of piping at Maxwell and Highland which which collects rainwater and runs south on Highland. . I don't know whether with rainfall there is water coming out of the pipe but there does seem to be erosion around the end of the pipe which I think must account for the hole forming. If someone could come look at it and determine what's going on I would be most appreciative.

closed #149197

Other

Case Date:
10/20/2015

I am on the Gentry Qtrs.HOA board and wanted to compliment and thank the work crew who fixed the water leak at Gentry Quarters Condominiums on College Mall Road on 10/20/2015. The crew did a great job of fixing the leak and cleaning up the muddy mess that was the result and did so in a reasonable time. Its nice to see that kind of service from our city workers.

closed #149474

Water Utility Billing Problems

Case Date:
11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

closed #149576

Potholes, Other Street Repair

Case Date:
11/13/2015

I hope I am reporting this to the same place that I did earlier (see below) The City of Bloomington website is a bit Byzantine in nature I live at 1300 East Maxwell Lane on the SE corner of E. Maxwell Lane and Highland Avenue. Several weeks ago I contacted you about a hole in the pavement that runs in front of out house. It is situated in an offset parking area that looks to be on the easement along the front of our house. The hole is about 8 inches across and several inches deep. Below the surface of the pavement you can see the top of a pipe which extends north towards an open drainage area at the intersection of East Maxwell Lane and Highland. It would seem to continue to the south down Highland. You can see the edge of the pipe, which is open, where the hole in the pavement has formed and it looks as though water must have been draining out at this point causing the surrounding material around it to erode which allowed the pavement above it to collapse. Several days after I contacted you someone from the city did come out and look at it but said that he was not sure as to whether it was the city’s responsibility to correct the problem or ours as the homeowners. He said he would need to research the situation to see exactly what might be involved in the problem and who should take care of the repair. However we have not heard anything from the city concerning this and we would like to have it corrected before winter sets in with more rain and snow runoff creating more of a problem, which I feel sure will ultimately affect not only our lot but also the street adjacent to it. A few days after that person was here I did see a city car pulled up alongside Maxwell Lane for a few minutes but no one got out or came to the door to inquire but it could have been someone else from the city coming to assess the situation. They may have been thinking that the problem was on that side of the house since we do have a Maxwell Lane address but the house faces Highland and the problem is on that side. I don’t know, this is just a guess. Could someone there please check to see what is happening with this problem?

closed #149767

Water Quality

Case Date:
12/1/2015

Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.

closed #149853

Water Quality

Case Date:
12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

closed #149896

Sidewalk & Curb Complaints

Case Date:
12/14/2015

fiber optic crews have broken out two large chunks of the new curbs installed a few years back to control water run off. I am concerned that these unseated and cracked curbs will cause further water damage that you just fixed. south of 426 e blue ridge dr. is the location and my address. I think the fiber optic people should be fixing this and not the city needing to come back to fix it again. thanks

closed #150112

Water Quality

Case Date:
1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

closed #150122

Trash

Case Date:
1/8/2016

A few months ago, my 5yr old son and I moved into a house located at 620 West 15th Street in Bloomington, Indiana. The landlord Michael Stone stayed he was in the process of remodeling and investing in the House. It has been apprx four months now and the trash and other hazardous gas/propane has been growing more and more outside the house, behind the house, and along side of the garage {which not only making the house look filthy but also has brought all kinds of bugs inside and out of the house and HUGE living critters such as possums, raccoons, and mice living right under our deck that wraps around a majority of the house. These critters are not only HUGE in size but they also fight with my outdoor cats and are fearless of humans and scare my company and children. I have brought the critters and the bug problem to my landlords attention on numerous times and he is very aware of such issues but refuses to do anything other than continue to add to thee trash and thee rubbish outside of the house. Further more, I have just recently moved into the basement part of the house where the landlord had converted it into a two bedroom/one half bath for more space for me and my children. When I moved down to the basement, the landlord claimed he was in the process of laying carpet down and adding a drop ceiling, however I did not realize how bad of shape the basement truly was in when me and my kids moved from the upstairs bedroom to the basement "apartment". I have been renting in the basement part of the house now for appxly three months now and the landlord has not fixed anything as he stated he would when I moved down there. {example: the whole furnace and water heater is exposed with wires of all sort and kinds, there are several different outlets, wires, pipes, and vents that are outdated and exposed with no covers or any type of coated insulation. Only part of the basement has a drop ceiling that covers small portions of wires, pipes, and light fixtures {most of which area is falling in and a portion of the drop ceiling has actually fallen in on top of my five yr old son } I have brought all of these violations and improper safety issues to the landlord on numerous times since moving in and the landlord continues to ignore any/all of the issues and concerns I have brought to his attention. I wish I could find another place to live but I am disabled and have a very limited income and can not find anything in our price range at the current moment. In December, things were really tight with the Holidays and all and I had to go to thee Trustees office for rental assistance that month; Although, I received a letter from the Trustees office stating they could not help me due to a number or reasons concerning the Landlord and something to do with the HANDS inspection people. I spoke with my landlord in person and showed him thee Letter from the Trustees office and I wanted an explanation and if the landlord had any knowledge of why the Trustees office stated the written reasons why they could not assist with this particular location.. At first, the landlord denied any wrong doing and then he finally admitted to me and my father that he was NOT a licensed Landlord and HANDS (code enforcement or whoever inspects rentals) did NOT in fact, inspect the basement in which he has been renting out to me. The Landlord also stated to me and my father that the upstairs rooms that he has been renting out was supposedly approved by HANDS as only a "one family" house and only adults were approved to live up there (yet he had my kids and I living in one room for a few months before moving us down to the basement) According to the landlord, supposedly only one family house to be rented out only consist of three adults. The landlord was renting out to Me, my kids, and another room mate; all at the same time that the landlord, his girlfriend, and the girlfriends' two children were also using the same bathroom, shower, kitchen, laundry washer/dryer, and the entire house at the same time that the landlord was also renting the upstairs and basement out. NOTE: I have pictures, videos, written complaints, and the landlords' verbal acknowledgment recorded of his scandal and neglectful ways with this house he has been renting out. I am hoping to find a new place to live soon but in the mean time, these are just a few things that this slum lord has done and continuous to do.