Sidewalk & Curb Complaints
109 E Allen ST
- Case Date:
- 6/29/2025
Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..
Water Quality
110 S Indiana AVE
- Case Date:
- 7/5/2025
Water quality has gotten extremely bad the last week. We (Starbucks store #02387) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.
Water Quality
1147 W Twin Oaks RDG
- Case Date:
- 7/5/2025
Water from the tap is very cloudy and dirty. It leaves a ring in my bath tub.
Utilities Construction
1205 S Collinswood DR
- Case Date:
- 12/10/2022
My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.
Water Quality
1701 S Knightridge RD
- Case Date:
- 7/5/2025
Yellow water
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Utility Problems
2614 E 3rd ST
- Case Date:
- 6/27/2025
Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.
Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Utility Problems
3104 N Norwest Woods LN
- Case Date:
- 6/20/2025
no water in our sub division