My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.
This curb is heavily deteriorated. The water does not drain properly in this area and algae is growing. Please repair. There are many deteriorated curbs in the Arbor Ridge neighborhood, but this is the worst one.
A cover for a water or gas line continually pops up in the street. If cars should hit it, it could cause tire damage or more. This has been reported previously but has not been resolved.
Storm water drainage from the road runs out here and is constantly eroding the dirt on my property. The drain route needs to be deeper or angled more and more rocks need to be added so water doesn’t accumulate and drains well without eroding the dirt along the route.
Serious flash flooding in our neighborhood last night. At least 7 residential lots were affected on W Allen (6 north side of the street, 1 south side) directly west of the drainage creek that runs alongside Patterson. This has been an issue for several years, but is happening with increased frequency and severity. I've owned my house since 2012 and experienced 1 instance through 2019. Since then we've had floods covering much of my front yard at least twice a year. Last night was the 3rd instance this year and the worst I've seen. Water level reached my knees while on the sidewalk. Earlier this year, one neighbor's car was totaled due to flooding. Another had water rise up above floor level in their house a couple years ago. Previous attempts to clear brush, debris, and small blockages in the creek have had no impact. Rain garden bump outs were installed on Allen. They seem to have no impact as they run east up Allen whereas the source of flooding is the creek to the west. Utilities staff working on our block in the past have suggested culverts were too small to handle water flow. Reading the 2022 stormwater master plan, I wonder if installing a detention pond nearby might help. Instead of attaching photos, here's a video link taken at the peak of flooding last night: https://www.dropbox.com/scl/fi/q84v292p5nk4e2a6dnqo4/Video-Jun-29-2025-9-46-38-PM.mov?rlkey=aouaax4cfgu6nnr8pvieuterj&st=o88w184x&dl=0
Severe flooding occurred again tonight, June 29, 2025, worse than any prior event here since we moved here 4 years ago. Water rose rapidly and reached homes well beyond the creek. The creek now flows over the entire road southward. I had to warn neighbors up to three houses away to move their cars. I believe the house across the street has flooded. A neighbor called the city Friday (two days ago) asking for culvert clearing, but no one came. No progress has been shared on the engineering case either, despite past assurances. This is a FEMA floodplain, and repeated failures to maintain infrastructure are now causing widespread risk. Photo attached. More documentation available.
Excessive water from drainage creek has engulfed vehicles and properties caused by improper size culvert and drainage path South of address.
This is my second time reporting this issue. This area of road at Hunter Ave and S Park Ave intersection is always wet. I pass by this area almost every day, and no matter the amount of recent rainfall or not, it’s always wet. I’m fairly certain there is a water main leaking under the road.