Case Date:

4/21/2021

Water drain under street is blocked by bent pipe; road floods with every heavy rain as a result

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.

Case Date:

1/29/2021

It seems that my photo did not load correctly and I did not give a street address. the mailbox of 2333 east martha street was in the photo showing the open manhole #174603 Utilities Construction: Other: I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible Attachments See all thumbnails 1/29/2021 60149147c6627 1/29/2021 History 1/29/2021 17:50:47 assignment 1/29/2021 17:50:47 open

Case Date:

10/13/2022

Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.

Case Date:

3/10/2024

When it rains, water sheds to the west off the B-Line and drops sediment on the sidewalk along Kirkwood. It seems preferable that the water would shed toward Morton Street where the storm water drains can other job. The sediment deposit from the rain last week is still covering the sidewalk on the north side of Kirkwood.

Case Date:

9/20/2021

Water smells and tastes like dirt. Going on week 2 of this issue.

Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

6/19/2021

Due to the rain yesterday, my basement has flooded and many others in Winslow Farms have as well. There is not enough drainage in place to handle the water that comes to my immediate area with a heavy rain. I have a storm drain in the backyard between my home and the neighbors. This drain is not sufficient to deal with the water for this whole area. Many times during the year in heavy rains, this drain gets overwhelmed and we get a large pool in backyard. Unfortunately, this time, the water rose to a point where it entered into my basement and I am now dealing with many thousands in damage. It seems that someone from the city needs to come analyze the drainage situation in this area of Winslow farms and some additional drainage systems or drains need to be added. Please let me know what other info is needed to assist in the process. Best, Amy Kopp

Case Date:

5/3/2021

Significant amount of water coming out of fire hydrant at intersection of Eastside and Atwater.

Case Date:

8/31/2022

My water smells and tastes like grass or mildew. This just started yesterday. All water in my apartment in Hidden Hills at Oakdale is like this.