Case Date:

3/12/2020

No water in any faucet, bath, or washing machine at 338 S. Madison St.

Case Date:

1/31/2023

Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.

Case Date:

11/9/2022

More than one person is sick with bronchitis in multiple units in the building. The doctor states that bronchitis can be caused by materials that pollute indoor air. I know that we all share one furnace where one unit has control over the temperature of all six apartments in the building. There was questionable contaminated water that was sitting in a unit for the month that the residents were getting sick; it was plunged down the drained Monday 11/7. Though the water is not there anymore, the health and safety of the ventilation & air quality is still in question. I also cannot open the windows easily to the whole apartment to let fresh air in (is that a fire hazard?)

Case Date:

11/9/2020

Looks like there is water leaking into street from recent city work. Location of leak is in the cul de sac on S Daniel Ct in the Kensington neighborhood.

Case Date:

2/22/2021

Water pressure for the neighborhood is about 50% of normal. This includes all the houses on White Pine Dr and White Pine CT

Case Date:

2/22/2021

This is an update to Case #174935. The water is now total off in the entire neighborhood (White Pine Dr and White Pine CT).

Case Date:

9/17/2021

Water smells and tastes of algae/mold.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

10/28/2022

Continuous water link in alley behind 324 E 2nd Street

Case Date:

10/6/2023

Hole opened up on street. May be related to water main replacement