Water Utility Problems
411 E Saville AVE
- Case Date:
- 7/27/2023
We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?
Drainage or Runoff
410 E Vernon AVE
- Case Date:
- 3/3/2023
Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022
Hello,
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road.
Thank you for all your help!
Mihaela Lee
812-325-6959
Drainage or Runoff
401 E Glendora DR
- Case Date:
- 7/22/2025
The runoff from Dunn street continues to pose a serious problem for all houses on the west side of the street. It is a high point at Dunn and Tamarack Trail and the amount of water coming west from there has caused serious flooding problems all the way down Glendora. I have put in a triple pickup to deal with the overflow as have other neighbors but the amount of water is just not manageable coming from the top of the hill. I know that there is a plan to put in a sidewalk on the east side of Dunn and hope there is a plan for the runoff water. The attached short video is after only 30 minutes of rain causing serious flooding to my west neighbors house. I tried to attach as a zip file but the video is still too large (over 10Mb). I will be happy to share this via email when you get back with me. Thanks and regards, Jay Waxler
Drainage or Runoff
331 E Glendora DR
- Case Date:
- 7/28/2025
Rain patterns are changing. My neighborhood has no storm water drainage. The water flows down from N Dunn unabated. All my neighbors and I have done remediation but the volume of water flowing across our properties has dramatically increased. All of us have experienced flooding. I have lived in my house for 21 years. I have never had a flood in my basement. I have had two in the past month. We pay every month for storm water removal in our utilities bill, but in truth all the cost has actually fallen to the home owners. Please look into this. We all feel that storm water needs to be captured at N Dunn St. I look forward to your response.
Drainage or Runoff
311 E Glendora DR
- Case Date:
- 6/30/2025
My street runs downhill from Dunn to Walnut. In our older neighborhood, there is no infrastructure to handle stormwater. So the drainage ditch in front of my house and 3 others is the only thing that keeps our street from being flooded completely in any significant rainfall. I maintain it by weeding and cleaning out leaves and litter, along with the culvert that goes under my driveway and can become totally blocked- despite the fact that the debris that blocks it runs down from every house uphill of me to Dunn St. I'm writing two request that this ditch be repaired, as it is full of holes and water is going under it, causing even faster deterioration. Although the ditch was installed by the prior owner and not by the city, it is doing the city's job here; it is handling stormwater and preventing street flooding. This ditch is a small and short-term patch on the major drainage issue in this neighborhood which needs to be addressed in a more comprehensive way soon. My basement, which never had more than a trickle of water for the 23 years I've lived here, regularly floods now. My uphill neighbors' eastern foundation wall collapsed in a rainstorm 2 years ago. Glendora runs like a river in any rainfall, and as you know, rainfalls are getting heavier and more frequent. I will take pictures to show that my ditch keeps one side dry so that the street doesn't flood all the way across. I would really appreciate some short-term help with patching and possibly putting a grate across the culvert, along with a response about a long-term solution. Thank you for any help you can provide.
Utilities Yardwork
2611 N Dunn ST
- Case Date:
- 9/14/2023
The water department dug this hole in my yard along with another huge hole earlier this summer. The other was filled and reseeded but this never was.
Drainage or Runoff
2520 N Fritz DR
- Case Date:
- 5/27/2026
Along the northern property line of 2520 N Fritz Drive a serious flooding problem occurs each time there is heavy rainfall. Flooding occurs in my back yard. I have taken videos
of this problem. The rainfall from North Dunn Street cascades westward down onto the property behind my home. That business has a large parking lot. That allows water from Dunn Street to run onto my property. If the trees are removed and a street is added on the property at 2511 N Dunn Street, the problem that now exists for my back yard will increasingly become worse. I have added several loads of topsoil to the back yard due to erosion and to protect the home's foundation.
At the front of my property, I also have flooding issues. Fritz Drive has a download slope towards N Walnut Street. Floodwaters run into my driveway and erode that area. I have had landscapers add several loads of topsoil and install drainage pipes to relieve some of the water issues.
These floodwaters from North Dunn into our neighborhood are channeled westward beneath North Walnut into Cascades Park. There are issues of pollution with these floodwaters. Health issues should be considered for our community members.
Sewer Problems (Sanitary Sewers)
2424 N Dunn ST
- Case Date:
- 12/14/2025
Strong sewage smell the last several days. And then today, our toilets stopped flushing properly. Nothing in toilets, but water barely goes down.
Sewer Problems (Storm Sewers)
2244 N Martha ST
- Case Date:
- 8/12/2025
One of our Adopt a Stream volunteers did some water testing in the Matlock Heights neighborhood creek. She was prompted to do so because the creek had a sewage and detergent smell to it. The two sites she tested were marked on the map and her results were: Site 1 results
pH: 8
Nitrate: 2
Nitrite: 0
Oxygen: 5
Site 2 results
pH: 9
Nitrate: 3
Nitrite: 1
Oxygen: 5
Sewer Problems (Storm Sewers)
2210 N Fritz DR
- Case Date:
- 9/22/2014
Grass is growing around the storm drain and water is not flowing into it.