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City of Bloomington, Indiana

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closed #185258

Drainage or Runoff

3020 S Stratford DR

Case Date:
8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda

closed #185253

Other

2404 Old State Rd 37, Bloomington, IN 47404, USA

Case Date:
8/27/2023

Water fountain running - need to fox push button outside of waterfall shelter in cAscades park.

closed #185301

Drainage or Runoff

3020 S Stratford DR

Case Date:
8/28/2023

Follow-up on Report #185258 – Assistance needed, please forward to Ms. Elizabeth Carter. Dear Ms. Carter, Thank you for your prompt response to case #185258. We seek your continued guidance regarding the issue outlined in the initial message. The eroded drainage-way section lies outside our rental property's limits. After discussions with all relevant property owners (1912 E Wexley Rd, 1920 E Wexley Rd and 3020 Stratford Dr), we've concluded that this affected section of the drainage-way, causing flooding, might not be on our properties. This is reinforced by utility bollards adjacent to the eroded zone, demarcated by an extra fence. Suspicions arise from recently installed storm drain pipes on E Wexley, which appear to now funnel excessive water into this drainage-way, exacerbating erosion on both sides and ultimately flooding our properties. We kindly request the City of Bloomington's experts to determine ownership of the eroded section accurately and provide expert advice, ideally from an engineer, on addressing the heightened drainage flow, which is beyond our control. My apologies for the earlier property manager's email address error. The correct contact details are as follows: Ms. Janet Jin (812-325-9093, cjcornerstone.mgt@gmail.com). Your assistance in this pressing matter is greatly appreciated. Kind regards, Gergo Szanda

closed #185604

Water Quality

2608 E Edwards ROW

Case Date:
9/15/2023

Water is running a reddish brown.

closed #185638

Sewer Problems (Sanitary Sewers)

601 N Summit ST

Case Date:
9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

closed #185481

Temporary Signage w/o permit

Case Date:
9/7/2023

'Work Now' sign in the grass, most likely in the ROW in the 1700 block of S Henderson in front of the City of Bloomington water (?) station.

closed #182698

Potholes, Other Street Repair

Case Date:
1/31/2023

Complicated pothole with a water access shut-off cover as part of it.

closed #183030

Potholes, Other Street Repair

Case Date:
3/5/2023

At the intersection of Eagleson and E First one of those water access point covers has a hole around it, because the asphalt around it has been washed out.

closed #185758

Potholes, Other Street Repair

3764 E Cobble Creek DR

Case Date:
9/26/2023

Water access cover broken in the parking spot in front of house

closed #172432

Water Utility Problems

623 W Smith AVE

Case Date:
5/13/2020

My water is off and shouldn’t be