Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/5/2023

Brown water yesterday, murky and yellow today

Case Date:

8/28/2023

Our neighborhood has reported this resident multiple times and the city has done absolutely nothing to correct the issues on this property. This property is a literal junk yard, and when I say literal, I mean this without any exaggeration. It is littered with trash, abandoned vehicles, broken appliances scattering the entire yard. My kids go outside to play and are bombarded with mosquitoes that live in the water-logged abandoned junk all over the property. Can someone from the city please address this since the other departments are not addressing it?

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

12/8/2023

On the corner of Cabot Ct. and Sheffield there is some type of water seeping into the road from the corner of the street near a stop sign. Seems like a broken water line.

Case Date:

12/18/2023

No water since around 2 a.m.

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.