Case Date:

7/14/2025

I’m writing you today to let you know of a potentially dangerous situation in front of 1824 Hunter Ave. Directly in front of this home, there is a sink hole forming. There is a visible 8 inch hole in the drainage asphalt running along the street. When you look into the hole, there is a large empty space underneath the asphalt. Each time it rains, water is obviously going into this hole and eroding the ground underneath. If a car would park there, it would surely break through. Not sure it would hold the weight of a person either. Please send a crew to fill in this hole with some stones before it gets worse. Thank you. Aaron Unger, owner of 1718 E Hunter Ave.

Case Date:

7/14/2025

I came home and the water in all my toilets seems to have like exploded all over the bowl... was there utility work being done today? Is my water safe to drink? Its kind of unnerving to come home to this without explanation.

Case Date:

7/14/2025

On June 29th, 2025, the creek to the east of the property flooded, causing 10 apartments to get flooded and multiple cars in the parking lot. We believe that upsizing the culvert downstream to allow more water to pass would solve the issue. Thanks!

Case Date:

7/13/2025

There is a water drainage issue at Spicewood ln across from Sherwood Oaks church on the project that is being complete. The water is not draining at this location. Also, the sidewalk from here to the roundabout at Sare road is extremely overgrown making it single file for bikers, runners and walkers in multiple areas.

Case Date:

7/11/2025

This is my second time reporting this issue. This area of road at Hunter Ave and S Park Ave intersection is always wet. I pass by this area almost every day, and no matter the amount of recent rainfall or not, it’s always wet. I’m fairly certain there is a water main leaking under the road.

Case Date:

7/10/2025

A cover for a water or gas line continually pops up in the street. If cars should hit it, it could cause tire damage or more. This has been reported previously but has not been resolved.

Case Date:

7/10/2025

This curb is heavily deteriorated. The water does not drain properly in this area and algae is growing. Please repair. There are many deteriorated curbs in the Arbor Ridge neighborhood, but this is the worst one.

Case Date:

7/9/2025

Storm water drainage from the road runs out here and is constantly eroding the dirt on my property. The drain route needs to be deeper or angled more and more rocks need to be added so water doesn’t accumulate and drains well without eroding the dirt along the route.

Case Date:

7/8/2025

I turned on the tap water in my kitchen Sunday 7/6/25 and the water that came out was brown-the color of iced tea. I dumped the glass and refilled. The water then appeared clear and I haven’t noticed other problems but reporting so you have a record.

Case Date:

7/8/2025

the water coming out of the tap line is clear but has a yellow tint to it since Sunday July 5, 2025