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City of Bloomington, Indiana

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closed #148432

Potholes, Other Street Repair

Case Date:
9/16/2015

Water valve cover popped off again - east bound lane Hillside at corner of S. Dorchester Dr. Cover in grass by HT paper box. Cover only lasted about 3 weeks since last replaced. Maybe they can use tar or different type cover to stay on.

closed #149126

Drainage or Runoff

Case Date:
10/15/2015

I CAN'T GET THE LOCATION DESIGNATION TO INDICATE MY POSITION.. However I am on the corner of East Maxwell Lane and South Highland Avenue. My address is 1300 E. Maxwell Lane. A couple of days ago I noticed a hole about 8 or 10 inches across had opened up in what appears to be the easement in front of my house. It is about 8 inches deep and in the middle of the hole is the end of a metal pipe. You can just see the top portion of the pipe. It looks as though this pipe is in line with an open underground intersection of piping at Maxwell and Highland which which collects rainwater and runs south on Highland. . I don't know whether with rainfall there is water coming out of the pipe but there does seem to be erosion around the end of the pipe which I think must account for the hole forming. If someone could come look at it and determine what's going on I would be most appreciative.

closed #149197

Other

Case Date:
10/20/2015

I am on the Gentry Qtrs.HOA board and wanted to compliment and thank the work crew who fixed the water leak at Gentry Quarters Condominiums on College Mall Road on 10/20/2015. The crew did a great job of fixing the leak and cleaning up the muddy mess that was the result and did so in a reasonable time. Its nice to see that kind of service from our city workers.

closed #149474

Water Utility Billing Problems

Case Date:
11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

closed #149576

Potholes, Other Street Repair

Case Date:
11/13/2015

I hope I am reporting this to the same place that I did earlier (see below) The City of Bloomington website is a bit Byzantine in nature I live at 1300 East Maxwell Lane on the SE corner of E. Maxwell Lane and Highland Avenue. Several weeks ago I contacted you about a hole in the pavement that runs in front of out house. It is situated in an offset parking area that looks to be on the easement along the front of our house. The hole is about 8 inches across and several inches deep. Below the surface of the pavement you can see the top of a pipe which extends north towards an open drainage area at the intersection of East Maxwell Lane and Highland. It would seem to continue to the south down Highland. You can see the edge of the pipe, which is open, where the hole in the pavement has formed and it looks as though water must have been draining out at this point causing the surrounding material around it to erode which allowed the pavement above it to collapse. Several days after I contacted you someone from the city did come out and look at it but said that he was not sure as to whether it was the city’s responsibility to correct the problem or ours as the homeowners. He said he would need to research the situation to see exactly what might be involved in the problem and who should take care of the repair. However we have not heard anything from the city concerning this and we would like to have it corrected before winter sets in with more rain and snow runoff creating more of a problem, which I feel sure will ultimately affect not only our lot but also the street adjacent to it. A few days after that person was here I did see a city car pulled up alongside Maxwell Lane for a few minutes but no one got out or came to the door to inquire but it could have been someone else from the city coming to assess the situation. They may have been thinking that the problem was on that side of the house since we do have a Maxwell Lane address but the house faces Highland and the problem is on that side. I don’t know, this is just a guess. Could someone there please check to see what is happening with this problem?

closed #149767

Water Quality

Case Date:
12/1/2015

Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.

closed #149853

Water Quality

Case Date:
12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

closed #149896

Sidewalk & Curb Complaints

Case Date:
12/14/2015

fiber optic crews have broken out two large chunks of the new curbs installed a few years back to control water run off. I am concerned that these unseated and cracked curbs will cause further water damage that you just fixed. south of 426 e blue ridge dr. is the location and my address. I think the fiber optic people should be fixing this and not the city needing to come back to fix it again. thanks

closed #149906

Water Quality

Case Date:
12/14/2015

Our tap water has a bad taste for the last few weeks. Tastes chemically!

closed #149961

Water Quality

Case Date:
12/19/2015

I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!