Water Quality
1512 S Clifton AVE
- Case Date:
- 11/5/2018
In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.
Sewer Problems (Sanitary Sewers)
1639 S Sycamore CT
- Case Date:
- 9/28/2022
Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.
Blocked Street
1701 1/2 S Walnut ST
- Case Date:
- 6/27/2024
1701 s walnut. Tree on the street fell into the street. Tree was pushed into sidewalk. Pushed tree into house. Minimal damage to siding but branches caught under / on rubber roof and lifted it up causing leak. Was also pushed over water meter cover may have moved the pit That tree and brush has been hauled away.
Utilities Construction
1709 E Circle DR
- Case Date:
- 4/27/2023
Water near hydrant all the time. Either slow leak or natural spring?
Water Utility Problems
1840 S Pecan LN
- Case Date:
- 2/12/2023
Water pressure suddenly dropped and now have no water flow.
Drainage or Runoff
2001 E Marilyn DR
- Case Date:
- 4/17/2023
We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough
Drainage or Runoff
2107 E Ashwood LN
- Case Date:
- 12/26/2022
At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.
Drainage or Runoff
213 E Cottage Grove AVE
- Case Date:
- 1/26/2024
There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.
Drainage or Runoff
2214 E 7th ST
- Case Date:
- 7/1/2023
Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.
Drainage or Runoff
2307 E 5th ST
- Case Date:
- 12/31/2024
Approximate location. Observed from E. 5th St. North side of road. Reporting copious standing water in easement and rear of properties at NW corner of N. Clark and E. 5th. FYI, in case some infrastructure improvement is planned, to please include some remediation of this past and future mosquito breeding environment. Thanks again.