Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

6/27/2020

in cud a sac at end of drive 1337 & 1339 Hickory Grove lane the road lays in water an street is got holes an the sewer gets buried in heavy rain an people have drove over it

Case Date:

6/24/2020

Within the past week we noticed water pooling on the sidewalk by our mailbox. We haven't noticed a decrease in water pressure or any issues with the water in the house. The amount of water on the sidewalk goes up and down, but has been present each day since we noticed it.

Case Date:

7/27/2019

Consistently wet spot or water leaking near road. Caused major icing on road in winter. Always wet or leaks even in hot dry days. Near mailboxes 1821 S.. Garrison Chapel road.

Case Date:

4/25/2019

Good morning. My name is Kevin. About two months ago I put in a ureport stating that my pipes were vibrating. You sent someone out and they checked and there was no air in the pipes. Since then I have had two plumbers out and also American Leak Detection to verify there was not a leak. They have not been able to find any issues with anything in my house. They thought it was an issue with the new water heater that was put in. They removed the water heater from the water system and the issue continued. The issue that I am having is that sometimes I will hear vibrating in the pipes and other times it will sound like a car engine running. Sometimes it will last a few seconds and then stop other it will last hours. The starts randomly. I will go to bed and nothing and when I wake up it will be making the noise. The issue will stop once I shut the water to the house off. Also if I check my water usage, I am using no water. If I check my neighbors which is in the same hole as mine their water meter is running about a gallon a minute when my pipes are making the noise. When my pipes are quiet their water is not moving at all. If you have any ideas what could be causing the issue please let me know. We have checked everything in my house and no plumber was able to find anything wrong. If you need to reach me my number is 920-933-9101 and I will be home all day tomorrow Friday April 26.

Case Date:

3/4/2019

I am having an issue with the pipes in my house vibrating for the last two weeks. The issue started on Feb 19 and has persisted since. The issue only happens during the day when the temp seems to be above 35. It happened Friday and Saturday over the weekend, but not on Sunday. I can hear tings in the wall that I never heard in the past. I have checked the water meter in the yard and over a time frame of 2-3 hours during the vibration there is 0.00 gal of water in use, but I have noticed when the pipes are vibrating my neighbors water meter is going up fast even when nobody is home, but when the vibrating is not going on their usage is none. It sounds like it could be air in the pipes or a high water pressure. I have flushed all pipes in my house and then turned the water back on and the issue is not fixed. Called a plumber and they could not figure out the problem.

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

11/13/2014

Water is pouring out beside a fire hydrant.