Case Date:

1/1/1970

Water bubbles up in bathtub when she uses very much water.

Case Date:

8/17/2000

Rec'd. letter from Ann Robinson complaining that rain water stands on parking lot of Highland Village Park causing patrons to step over curbs and that standing water blocks disabled persons' entry into the park. Neighborhood Assn. requests that Utilities Department install a small drain at end of parking and small drainage at large basin on end of Harvey Drive.

Case Date:

9/20/2021

Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

11/7/1996

Water run-off does run into basement. Believes drainage ditch needs cleaned out.

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

10/29/2024

I just read the article where you're using a coconut powder treatment in the water. My wife is highly allergic to coconut. What are we supposed to do!? Whose stupid idea was this? Is there a way for us to filter this out? I mean we've ended up in the hospital before because she consumed coconut oil in food that we didn't know was in there. This is serious for us. Please stop this process. Help!

Case Date:

1/29/2001

WATER IN BASEMENT.

Case Date:

11/27/1996

HIS WATER STILL GETS MUDDY EVEN AFTER INSTALLING A NEW WATER SERVICE FROM WELL TO CITY WATER

Case Date:

7/6/2016

There is a large pothole on the road that continues to retain water after it gets wet. There is mud that collects in the area and creates problems.