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City of Bloomington, Indiana

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open #186094

Water Utility Billing Problems

Case Date:
10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

open #186193

Utilities Construction

Case Date:
11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

open #186495

Utilities Construction

Case Date:
12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

open #182145

Sewer Problems (Sanitary Sewers)

Case Date:
11/27/2022

Sewage backup after underground utilities work in my yard. Possibly a broken sewer line from the right of way to the sewer main. I first reported this the day of the water main break next door(205 S Hillsdale Rd) to the city workers outside my house. This is now critical. I have called several times. The last time was Friday, Nov. 25th, 2022.

open #177887

Drainage or Runoff

Case Date:
10/14/2021

Water runoff (consistent, day to day problem), from nearby/ adjoining (possibly restaurant/fine dining businesses) is a visual/ sanitary problem to pedestrians.

open #186905

Potholes, Other Street Repair

Case Date:
1/25/2024

A back tire on my car was completely blown out tonight driving down High Street between Maxwell & Covenanter. The pot holes along that stretch are REDICULOUS!!! They were all filled with water due to rain so I couldn't see them and I almost lost control of my vehicle when my tire went into a deep one. My car was forced onto the sidewalk. I could have hit someone walking there! SOMETHING MUST BE DONE TO REPAIR THAT STREET!! It will cost me over $800 to get my car towed and new tire + installation. PLEASE DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION!

open #187517

City Performance

Case Date:
3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.

open #187559

Drainage or Runoff

Case Date:
3/6/2024

The water runoff from Sare Road travels down McCartney Lane to end in a very small drain that is not large enough to facilitate proper drainage. This photo was from yesterday‘s mild rain. At times the water is much deeper and standing longer because the drain is clogged. A larger drain needs to be installed or possibly an additional drain as well, further up the road. This may be leading to erosion of soil and possibly foundation issues and needs to be addressed soon. We are also due to have our road paved this year so the drainage would need to be fixed prior to that. Please advise.

open #188066

Drainage or Runoff

Case Date:
4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.