closed #177541
Water Quality
5201 W Hanks XING
- Case Date:
- 9/21/2021
The water tastes like algae.
The water tastes like algae.
Water bubbles up in bathtub when she uses very much water.
Rec'd. letter from Ann Robinson complaining that rain water stands on parking lot of Highland Village Park causing patrons to step over curbs and that standing water blocks disabled persons' entry into the park. Neighborhood Assn. requests that Utilities Department install a small drain at end of parking and small drainage at large basin on end of Harvey Drive.
Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.
water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?
Water run-off does run into basement. Believes drainage ditch needs cleaned out.
No water pressure throughout house including sinks, showers, toilets
WATER IN BASEMENT.
HIS WATER STILL GETS MUDDY EVEN AFTER INSTALLING A NEW WATER SERVICE FROM WELL TO CITY WATER
There is a large pothole on the road that continues to retain water after it gets wet. There is mud that collects in the area and creates problems.