Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

5/28/2020

Recycling never picked up today!

Case Date:

5/5/2020

The sanitation crews who collect our trash consistently leave garbage that they drop while collecting bins in our yard.

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

4/2/2020

Trash bin is routinely not completely emptied- only half emptied today! The robot arm system is not thorough.

Case Date:

3/6/2020

None of the trash was picked up on East Pierson Court, Thursday morning. They did pickup recycling. Just no trash. As of 4:30pm on Friday, it has not been picked up. Thanks. Lin Loring lloring@indiana.edu 812-345-2983 2308 East Pierson Court, 47401

Case Date:

9/29/2019

Hello, your recycling website says both that plastics #1-7 are accepted and that all styrofoam is not accepted. What about #6 styrofoam? Thanks!