Case Date:

6/12/2012

No offence, especially if this lands on Cliff my old friend, but the City website is really... not good. It never has been. It is nearly impossible to reasonably find anything other than departments (if you know what department you want). For example, I heard today that there are new regulations regarding fences on properties. Try to find those, I challenge you, either by navigating/guessing or by searching. Several searches in I finally get to this page: http://bloomington.in.gov/documents/viewDocument.php?document_id=695 "The links below..." finally sound promising... but there aren't any links below. Also, I'm accessing the site from IU, gigabit ethernet, very fast connection to the world... and every page is painfully slow to load. Hoping this is read as constructive criticism, as I wish it to be... Kevin

Case Date:

7/2/2012

I'm unable to find where I can submit payment online for my water bill. I've gone to the "Pay Utility Bill" page, but there isn't a link for Aqua Pay.

Case Date:

7/5/2012

Great app! Might consider having a graphic designer suggest a refreshed look and feel, but functionally it works quite well.

Case Date:

7/8/2012

Why can't I check on my own report? I could last week.

Case Date:

7/11/2012

This sounds stupid, but I can't find the log in box to check my utility account.

Case Date:

7/12/2012

I've been getting timeout errors while trying to access WebTrac to make a Tee Time for Cascades Golf Course. Mostly the page just timesout but just now i got this error: WebSpeed error from messenger process (6019) Msngr: Failed to connect to the specified WebSpeed named service. Verify that the service has been started. Verify the configuration for the service is correct. (5804): Error -60

Case Date:

7/13/2012

The "location" part of the app needs work. Takes w-a-y too long to zero in on the location Thanks

Case Date:

7/25/2012

ignore this

Case Date:

7/31/2012

On your list of Commonly Mistaken City Services you list Medicare (health insurance for people over 65)as a state service. You meant Medicaid (health care services for the poor). Your link is correct--it goes to the state's medicaid page. Please correct your list. Thank you.

Case Date:

8/4/2012

I think it would be useful if there was a section where residents could give positive feedback on things in town. I realize the point of this app is to help with things that the city may not be aware of, but giving good feedback can help as well.