Case Date:

2/5/2014

Per 956, they picked up their trash but they were putting out the recycling at 9:01am and recycle truck already went through and Britt told them but they kept pulling out recycle.

Case Date:

4/28/2015

resident called and said we missed her recycle sent Roy to pick up

Case Date:

5/5/2015

Resident called and said we missed the recycle, I sent Roger Todd out to get and he said it is all mixed like trash so he discussed with resident how to do it. Next time we will not take it.

Case Date:

5/21/2015

Resident phoned to complain that the guys are throwing their bins. I gave message to Shelby.

Case Date:

11/18/2015

Customer called and said we missed his recycle. Last week it was trash. I have address them setting things out on time.

Case Date:

1/25/2016

Republic trash

Case Date:

3/8/2016

On Thursday 03.03.16 our recycle crew threw away his cooler and 5 gallon bucket. Blake was very upset! Shelby replaced the items today. We left at the front door.

Case Date:

4/5/2016

Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!

Case Date:

4/5/2016

I sent Tammy to pick up a "miss out" and the owner came out and asked her why we didn't pick up. Tammy picked it up but it was all mixed up.

Case Date:

6/9/2016

Resident called and complained that we wrote up for not sorting but claims we spilled recycle all over driveway. Cussed at me, told me he will go to someone higher to get it picked up. Claims since we are union and work for city we can do what we want.