Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

1/26/2015

702 West Allen (rental) 1126 South Fairview 1112 South Fairview (rental) The houses listed above continually have a buildup of trash in their yard. 614 West Allen The yard looks like a junk yard. The continuous supply of trash lying around has attracted pests and dogs to dig in to it. So garbage gets all over the neighborhood. One of the pests that the trash is attracting is skunks. My dog has been sprayed once and I have had a few close calls. This past Saturday a pit bull came out of a large pile of trash and kept barking at me and my infant son trying to defend his treasure. This is my second complaint about trash in this neighborhood (the first time was just about 702). I wish to stay anonymous about my complaints so I don’t make enemies out of my neighbors, especially the ones that own their houses. So please help me resolve this problem. Thank you

Case Date:

4/23/2014

street light in backyard of: tag ID #763 673 "Inspected 2006 Cinergy" This light in our backyard turns on when it gets dark, however, it makes a very loud buzzing sound. Is there any way we can request to have this light disabled? As far as I can see, it only lights our backyard and we have no need for it. Many thanks,

Case Date:

2/18/2017

Dear Government, I have been living here for about 13 years, and in this time it has become clear to me that there is a problem at the intersection between Rusgan Drive and Ramble Road West. You see this intersection has been my bus stop for years, and whether it's the dark of morning when I leave or daylight when I get back people speed right by as if there were no speed limit. This is only made worse by the fact that the intersection is half blind because it lies at the bottom of a small hill. So for the well being of myself and the children of the neighborhood I am requesting that this intersection be changed to a three way stop. I believe this would force the people of the neighborhood to drive at a more reasonable speed and therefore make my street much safer. I believe my neighbor across the street, the father of a small child, previously wrote the city requesting the same thing. I myself am just a teenager. So you know that once the problem has reached the point where a teenager takes time where they could have been doing nothing to write the city about traffic regulation, it's probably not just nothing. And considering others have written about this in the past, I frankly find it foolish to wait until someone actually gets hurt to take action. Thank you for your time and consideration, P.S. I apologize if this came across as somewhat hostile, I know whoever reads this is probably not at fault.

Case Date:

9/8/2015

213 N. Grant - lawn needs mowing. James Ford

Case Date:

3/22/2018

Good morning, Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling? Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/19/2018

Dear Sir or Madam, We are struggling with our recycling bin regularly not emptying fully. It is only half empty today. We are not smashing our recycling down, all boxes are flat. I am not sure what is preventing it from emptying fully. If you could please send the recycling truck back by our house, we would appreciate it, and also if you have any suggestions on how to fix this problem. Thank you.