Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

2/24/2022

This is my third time trying to submit this concern. There is a broken small manhole cover near a fire hydrant on Weatherstone Lane. I took a photo but I think uploading it is crashing my submittals so I’m trying this one without. Thanks.

Case Date:

6/11/2021

The stormwater drainage ditch (also known as "Sheridan Creek") near the intersection of Sheridan and Karen continues to erode with chunks of asphalt going into stormwater drains. This was looked at a couple of years ago with a decision of "careful watching." It seems like it is now time to re-pave the culvert or put in a drainage pipe, consistent with what is at both ends of this ditch.

Case Date:

4/9/2024

broken sidewalk 1430 E 3rd street

Case Date:

4/23/2021

Car parked on street has not been moved in at least three months, now tires have gone flat and the car cannot even be moved. This is not a permit zone and there is extremely limited parking for all of the houses on the block.

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

4/30/2024

Please have owner contact trash collector and make them move dumpster off the sidewalk

Case Date:

1/30/2023

It seems like raw sewage as well as toilet paper is coming out of this clean out for 414 s Lincoln street rental property. This seems like the second one of these situations in this Lincoln and University location.