Case Date:

4/17/2023

There's some kind of manhole that has sunk and the pavement lines force vehicles into this below grade hazard. Please fix this.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.

Case Date:

12/26/2022

there is a good sized pothole in the 500 block of W Dodds St

Case Date:

8/27/2023

Since the storm Friday night, our toilets and sink are gurgling and not flushing well. We have a manhole in front of our house and another one next door at the corner of Rock Creek and Montclair. It seems like we have a clog from that storm. The neighbors across the street are having the same issue. Thank you.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/24/2023

Very strong sewage smell coming from behind the new Hayden Flats apartments. I'm smelling it while on the Rail Trail. It's been happening for at least a week. There is a slow moving stagnant-ish stream there but this is definitely a raw sewage smell.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

11/4/2023

Sewer backup/discharge between 2516 and 2520 S Roundhill Ct.