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City of Bloomington, Indiana

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closed #185099

Water Utility Problems

1312 S Lincoln ST

Case Date:
8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG

closed #182868

Water Utility Billing Problems

1310 S Pickwick PL

Case Date:
2/18/2023

I have moved from this address. I canceled service on 11/3/22 with Confirmation ID: 194967-2493. The last payment I made was 12/6/22. However, I just received a bill for 1/1/22 to 1/31/22 (yes, the bill says 2022, not 2023) on this address. I do not think I owe the money on this bill and now would like to question if I did owe the money that I paid back on 12/6/22. My new address is 5696 S Handy Road, for reference. Thank you for your help.

closed #182567

Water Utility Billing Problems

402 S Dunn ST

Case Date:
1/23/2023

closed #182417

Water Utility Problems

1834 E 3rd ST

Case Date:
1/7/2023

Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.

closed #182221

Water Utility Billing Problems

2356 S Burberry LN

Case Date:
12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

closed #178370

Water Utility Billing Problems

2360 E Linden Hill DR

Case Date:
12/8/2021

My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks

closed #174609

Water Utility Problems

249 W Church LN

Case Date:
1/31/2021

We have no water coming to our house

closed #173230

Water Utility Billing Problems

1720 E Devon LN

Case Date:
8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

closed #171937

Website & Web Services Feedback

3611 S Bainbridge DR

Case Date:
3/6/2020

water bill

closed #171718

Water Utility Billing Problems

359 E Cardinal Glen DR

Case Date:
2/14/2020

I have two meter readings on my bill. The second meter ending in 994 has never been on our bill before.