The notice must be in language that is clear, concise, and easily understood and shall state: 7.7.59.1 The date of the proposed termination of service; 7.7.59.2 The reason for the proposed termination of service; 7.7.59.3 The telephone number of the Customer Service office at which the Customer may call during regular business hours in order to question the proposed termination of service or seek information concerning Customer rights. 7.810 Procedure for Involuntary Termination of Service. 7.810.1 The Utility employee designated to terminate the service shall have sufficient information to inform the Customer or other responsible person of the reason for the termination of service, including amount of any delinquent bill of the Customer. 7.810.2 The employee shall not accept payment from the Customer or other responsible person in order to prevent the service from being terminated. 7.810.3 When the employee has terminated the service, he/she the employee shall leave at a conspicuous place on the premises, a notice stating that service has been terminated and stating the address and telephone number of the Utility so the Customer may arrange to have service reconnected. notify the Customer that service has been terminated, stating the address and telephone number of the Utility so that the Customer may arrange to have service reconnected.

If you have questions or need help registering for Utility Access, CBU’s customer service team is available by phone at 

Standard Invoices b.​ Utility Bills c.​ Wire Transfers d.​ Customer Refunds e.​

Be a direct residential CBU customer responsible for paying their own water, wastewater, and stormwater bill (you must receive an individual utility bill from CBU).

Passing the fee to the individual customer instead of the entire customer base was requested by the Utilities Service Board to improve equity amongst CBU customers.

UTILITIES SERVICE BOARD MEETING 8/25/2025 Utilities Service Board meetings are available at CATSTV.net.

​AGENDA​ ​UTILITIES SERVICE BOARD MEETING​ ​Utilities Service Center Board Room​ ​City of Bloomington Utilities​ ​600 E Miller Dr​ ​Bloomington, IN 47401​ ​Seth Debro, President​ ​Kirk White, Vice President​ ​Jeff Ehman​ ​Amanda Burnham​ ​Jim Sherman​ ​Megan Parmenter​ ​Molly Stewart​ ​David Hittle, ex officio​ ​Matt Flaherty, ex officio​ ​This meeting may be attended electronically via Zoom by using the following link:​ ​Join Zoom Meeting​ ​Meeting ID:​​860 6026 2999​ ​Passcode:​​390372​ ​Monday, October 20, 2025​ ​4:00 p.m.

Standard Invoices​ ​b.​ ​Utility Bills​ ​c.​ ​Wire Transfers​ ​d.​ ​Customer Refunds​ ​V.​ ​

RECITALS WHEREAS, Flock offers a software and hardware situational awareness solution through Flock’s technology platform that upon detection is capable of capturing audio, video, image, and recording data and provide notifications to Customer (“Notifications”); WHEREAS, Customer desires access to the Flock Services (defined below) on existing devices, provided by Customer, or Flock provided Flock Hardware (as defined below) in order to create, view, search and archive Footage and receive Notifications, via the Flock Services; WHEREAS, Customer shall have access to the Footage in Flock Services.

The Customer agrees to receive and pay for lighting service from the Company in accordance with the rates, terms and provisions of the Company’s Rate Schedule LED and Service Regulations, or its successor, as the same is on file with the Indiana Public Service Commission (INDIANA UTILITY REGULATORY COMMISSION) and as may be amended and subsequently filed with the INDIANA UTILITY REGULATORY COMMISSION.

UTILITIES SERVICE BOARD MEETING 9/9/2024 Utilities Service Board meetings are available at CATSTV.net.

Utilities Service Board Regular Meeting 5/4/2026 Utilities Service Board meetings are available at CATSTV.net.

Standard Invoices b.​ Utility Bills c.​ Wire Transfers d.​ Customer Refunds V.​

The Customer agrees to receive and pay for lighting service from the Company in accordance with the rates, terms and provisions of the Company’s Rate Schedule LED and Service Regulations, or its successor, as the same is on file with the Indiana Public Service Commission (INDIANA UTILITY REGULATORY COMMISSION) and as may be amended and subsequently filed with the INDIANA UTILITY REGULATORY COMMISSION.

The Customer agrees to receive and pay for lighting service from the Company in accordance with the rates, terms and provisions of the Company’s Rate Schedule LED and Service Regulations, or its successor, as the same is on file with the Indiana Public Service Commission (INDIANA UTILITY REGULATORY COMMISSION) and as may be amended and subsequently filed with the INDIANA UTILITY REGULATORY COMMISSION.

UTILITIES SERVICE BOARD MEETING 8/11/2025 Utilities Service Board meetings are available at CATSTV.net.

UTILITIES SERVICE BOARD MEETING 8/11/2025 Utilities Service Board meetings are available at CATSTV.net.

Standard Invoices b.​ Revised Utility Bills for 4/1/2026 c.​ Utility Bills d.​ Wire Transfers e.​

::cc (D) ~i-~" ir:fQ_s_~ti~. Each bill for service r.::ndc.r~'!d by ::he Utility shall be in .,,rril:.inz. a-:.ld shall sho•.