2/8/2021 08:47:56 Closed by Kenneth Johnson
inspected leak found meter to be moving no leaks in pit contacted customer to schedule time to meet
Sent notification to Kenneth Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=174639
Closed by Kenneth Johnson
inspected leak found meter to be moving no leaks in pit contacted customer to schedule time to meet
2/8/2021 08:47:16 Kimberly Trotter contacted Anonymous
02/05 11:16am - Called the # on the account (812) 272-8194. No answer, left detailed V.M. requesting a call back.
02/08 8:04am - Haven't heard back from Mr. Cox, called # again. Mr. Cox answered, I requested to set up a good time and date to meet to CFL (check for leaks) on the new meter. He stated he is off on Monday's, I asked if 11am today (2/8) would be okay, he stated he's unable to meet today. We are off on Monday, 02/15 for President's Day, requested to meet on Monday, 02/22. He was fine with the date/time. I also reminded him that his meter is still showing hourly usage, so it will continue to calculate usage during this lengthy wait to meet, he said he was okay with that. Scheduled for Monday, 02/22 @ 11am, noted account and notified K.J. kct
Sent notification to Kenneth Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=174639
Kimberly Trotter contacted Darren Cox
02/05 11:16am - Called the # on the account (812) 272-8194. No answer, left detailed V.M. requesting a call back.
02/08 8:04am - Haven't heard back from Mr. Cox, called # again. Mr. Cox answered, I requested to set up a good time and date to meet to CFL (check for leaks) on the new meter. He stated he is off on Monday's, I asked if 11am today (2/8) would be okay, he stated he's unable to meet today. We are off on Monday, 02/15 for President's Day, requested to meet on Monday, 02/22. He was fine with the date/time. I also reminded him that his meter is still showing hourly usage, so it will continue to calculate usage during this lengthy wait to meet, he said he was okay with that. Scheduled for Monday, 02/22 @ 11am, noted account and notified K.J. kct
2/5/2021 06:42:41 Kenneth Johnson commented on this case.
Meter using 10 to 30 gal per hour. Most likely a toilet, we will send a service person out to check for any pit issues
Sent notification to Kenneth Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=174639
Kenneth Johnson commented on this case.
Meter using 10 to 30 gal per hour. Most likely a toilet, we will send a service person out to check for any pit issues
2/4/2021 14:59:32 Tyler Steury assigned this case to Kenneth Johnson
Reassigned to Meter Services Department.
Sent notification to Kenneth Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=174639
Tyler Steury assigned this case to Kenneth Johnson
You can use the link to follow progress on this case.
Reassigned to Meter Services Department.
2/4/2021 14:53:41 Anonymous assigned this case to Tyler Steury
Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=174639
Anonymous assigned this case to Tyler Steury
You can use the link to follow progress on this case.