9/12/2022 08:29:47 Closed by Michelle Wahl
Sent an email, explaining the wrong part received, and the delay in the second part. We will continue to update Hilton management staff and anticipate it will be up and running by mid-week.
Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181474
Closed by Michelle Wahl
Sent an email, explaining the wrong part received, and the delay in the second part. We will continue to update Hilton management staff and anticipate it will be up and running by mid-week.
9/12/2022 08:27:46 Michelle Wahl contacted Anonymous
Good Morning Janis,
Thank you for your recent ureport.
Parking Services is anticipating the elevator part to be received and installed Monday or Tuesday of this week and the elevator will be up and running by mid-week.
Unfortunately, the vendor ordered the wrong part the first time and the correct part is coming from out of the country so there is a delay in receiving it timely. We apologize for this inconvenience.
If you or anyone needs ride assistance or reassignment for ADA reasons, they may call the garage customer service number at (812) 369-3622. We will continue to report the elevator status to Hilton management.
Thank you again for using the ureporting service.
Michelle L. Wahl
City of Bloomington
Parking Services Director
Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181474
Michelle Wahl contacted Janis Price
Good Morning Janis,
Thank you for your recent ureport.
Parking Services is anticipating the elevator part to be received and installed Monday or Tuesday of this week and the elevator will be up and running by mid-week.
Unfortunately, the vendor ordered the wrong part the first time and the correct part is coming from out of the country so there is a delay in receiving it timely. We apologize for this inconvenience.
If you or anyone needs ride assistance or reassignment for ADA reasons, they may call the garage customer service number at (812) 369-3622. We will continue to report the elevator status to Hilton management.
Thank you again for using the ureporting service.
Michelle L. Wahl
City of Bloomington
Parking Services Director
9/11/2022 16:39:16 Anonymous assigned this case to Michelle Wahl
Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181474
Anonymous assigned this case to Michelle Wahl
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