Phone Call: Called two weeks in advance for Section 8 Housing about her spot on the waiting list. She received it and phone in for an appointment. She left two messages, Tues. and Thurs. on Rick's voice mail to make appointment. The following Mon. (called from work all times), spoke with Beth she said she was terminated because she did not set up an appointment and had no records of her messages. She is getting phone records trying to prove she called on calling card. She lost her $50 deposit because