Case Date:

8/4/2026

Power meter and associated cables appear to be severely damaged.

Case Date:

8/4/2026

Bed bugs in apartment on and off for last two years throughout the building and other units. Bites on legs and chest and neighbor is having issues as well. 18 days ago management treated bed bugs in unit 303 of building 303. Management also treated for bed bugs in November 2025. On going issue.

Case Date:

8/4/2026

Mold infestation in bedrooms.

Case Date:

8/4/2026

There is a mold infestation in the every one and apartment in the complex. The foundation and insulation of the apartment isn’t built correctly. There are moister and water leaks often.

Case Date:

8/3/2026

Over 9 years of stagnant water and unlocked pool at Sassafras Hills apartment complex.

Case Date:

7/23/2026

I am a second floor resident in 1015 N Rogerd St, and share a concrete balcony with other residents on floor 2. I have concerns about the safety of the balcony, especially near my door (Apt 12C). The balcony had a significant dip towards the middle, the railing is wobbly & loose, the balcony itself creaks and shifts when you walk on it. When you walk on the balcony, it shakes and moves. It has seemed to get worse over time. I have also noticed, when looking on the first floor, that one of the support beams is totally rotten (that is the attached photo). My landlord's property management company (Town Manor Real Estate) conducted an inspection on all the apartments a month ago, and it was not noted. This is a safety concern for me, and every guest that I've had notes being concerned about the balcony. Today, my neighbors were using rent-a-center as a service and the employees were uncomfortable walking on the balcony as well, testing where the creaks and shifts happened.

Case Date:

6/24/2026

Mold in walls, mold in bathroom, no working a/c units on first floor, bed bugs found, the owner Jerry Patel treats this property like it’s not his concern, also safety issues for employees working 11pm-7am with being sexually harassed and the GM Shawna Lewis is told to lie to guest about the property conditions as well and how things are ran. As an citizen of Bloomington Indiana I am reporting this comfort inn for the second time and will continue to do so until there is change.

Case Date:

6/23/2026

I am filing a complaint regarding an ongoing maintenance issue in my apartment that has not been properly resolved. For an extended period, I reported noises and signs of pests coming from inside the wall and underneath my bathtub, along with damage to the exterior wall of the building. Despite multiple reports, the issue was not adequately addressed. Recently, hundreds of white larvae (maggots) began emerging from under my bathtub and onto my bathroom floor, creating an unsanitary living condition. I believe the pest issue and damaged exterior wall may be allowing animals or insects to enter the structure. I have been patient and have repeatedly notified management, but the problem has now escalated to a serious health and sanitation concern. I am requesting an inspection and enforcement action to ensure the issue is properly corrected.

Case Date:

6/23/2026

I am filing a complaint regarding an ongoing maintenance issue in my apartment that has not been properly resolved. For an extended period, I reported noises and signs of pests coming from inside the wall and underneath my bathtub, along with damage to the exterior wall of the building. Despite multiple reports, the issue was not adequately addressed. Recently, hundreds of white larvae (maggots) began emerging from under my bathtub and onto my bathroom floor, creating an unsanitary living condition. I believe the pest issue and damaged exterior wall may be allowing animals or insects to enter the structure. I have been patient and have repeatedly notified management, but the problem has now escalated to a serious health and sanitation concern. I am requesting an inspection and enforcement action to ensure the issue is properly corrected.

Case Date:

6/14/2026

Pedestrian wooden bridge on E Second Street between Anita and Rose. Time to do a safety inspection? I feel unsafe when I walk on it.