Case Date:

9/12/2026

My landlord chose to “defer” maintenance regarding a problem noted on an inspection for one of the units in my apartment building. This led to catastrophic consequences, the smell was terrible. I understand my neighbors belongings were almost completely all destroyed when the hot water heater/ac malfunctioned. Once we were aware of the problem, renaissance rentals refused to address the problem after we asked multiple times. The smell was overwhelming, eventually they finally came to deal with the problem. But, it still smells terrible and we are pretty sure it is full of garbage. We have asked for a reduction in our rent to compensate for the stench, and our requests were met with silence, they simply don’t care. Please send someone to inspect the building and hopefully force them to address the smell. I am sure you deal with countless complaints regarding this company, they should have fixed the problem when the inspection made them aware of it, I assume that is the point of inspections. Please send someone to inspect not just that apartment, (4) but all of them in our building. Given the fact they were aware of this issue and chose to defer fixing it, leading to all of us in the building having to deal with an incredibly bad smell, which they still refuse to address. Our worry is they chose to defer maintenance for other known problems as well. Bloomington should really think if they want a company who operates in this fashion operating in Bloomington. This is a problem that should not have happened, certainly once we all asked for help they should have sent someone to address the problem, they still have not effectively done so. I sincerely hope you send someone to address this, it’s simply not fair. Just to be clear, the address is 1820 s Huntington gardens, apartment 4 is the apartment that the deferred maintenance resulted in it being destroyed. If you have any questions virtually everyone in the building is aware of the problem, so you can really ask anyone. Thank you.

Case Date:

8/22/2026

This house is in severe disrepair. Does not appear habitable. Tree crashed through roof, hole in garage from wild animals, siding fallen off, rock wall collapsed, no mailbox. Appears to be abandoned and overrun by nature.

Case Date:

8/20/2026

We had a water damaged appartement and after 5 long days of staying in it we got moved to another unit. We were told pest control came for 2-3 cockroaches in the sink. We moved in and in the evening turns out it’s a whole infestation. They came from the dishwasher which was flooded and full of water in the back with many cockroaches there. There are babies which indicates a clear infestation and that they reproduce fast. They did not just stay in kitchen but started running everywhere. In the bathroom, in both bedrooms, in the hallway and living room. We had to move out in the middle of the night to our old water damaged unit at 1am. We received no confirmations that pest control has been conducted and that the situation was fixed before the unit could be rented to us. The only thing signing at this is the paper traps in the appartement (there is 4 of them). The cockroaches appeared in the evening but there was still daylight (5-6pm) which indicates a bigger colony than initial 2-3 cockroaches as we were told. Even with the light on at 10pm they were out in the kitchen and in other rooms too until midnight, moment when we started to pack to leave for the night.

Case Date:

8/4/2026

Power meter and associated cables appear to be severely damaged.

Case Date:

8/3/2026

Over 9 years of stagnant water and unlocked pool at Sassafras Hills apartment complex.

Case Date:

6/8/2026

What appears to be a sinkhole or chasm has opened on my driveway. Under the small hole that developed on the surface, there appears to be 2-3 feet deep and at least 5 feet wide beneath. I'm concerned about damage to others' property as my driveway is shared with 418 Hillside. I'd like to at least get this area restricted to prevent accidents.

Case Date:

6/2/2026

This house has so much garbage and debris on their porch and property it seems dangerous. Google map this location and the picture shows the issue (and it's even worse now). Recently the garage roof has caved in and nothing has been done about it. There are sharp objects, a gas tank in the yard, and junk everywhere. Is there anything that can be done to clan up the situation? Thank you.

Case Date:

6/1/2026

House not maintained from top to bottom. It is falling apart and extremely junked. Strange activity at all hours… it’s a shame cob ignores anything on west side. It’s disgusting how trashy the city is.

Case Date:

5/15/2026

This residence suffered a significant fire several months ago and there was no homeowners insurance on the property. The registered owner is deceased and the son has no means to repair. There are large holes in the roof and the property is dangerous.

Case Date:

4/22/2026

The property needs to be inspected by a City official and repaired or condemned. Under Bloomington Municipal Code Chapter 17.16, a building is considered unsafe if it is: Structurally Impaired: Posing a danger to persons or neighboring property. Unsanitary: Lacking adequate ventilation, light, or sanitation to protect health. Observing this property over the last 18 months, there has been no change in this property, except that the condition is getting worse. Locals state the home has been in derelict conditions for many years. Damaged roof. A tarp does not constitute a roof. There is no ventilation in the house or working exhausts. Windows do not open/close. No heating or cooling in the structure. Dangerous electrical resulting in the occasional use of a small light. No plumbing in the structure. Resident carries buckets of water from nearby and can be seen washing his hair and body outside of his front porch. No functional bathroom inside the home. Occupant cannot flush waste properly. The entire place appears to be a fire hazard. Evidence of structural fire damage that may also impact the electrical and plumbing concerns. Overgrowth vegetation and weeds. Inoperable vehicles in front and behind the unsafe structure. The severe neglect of this property is diminishing the quality of life for the community and hindering its overall desirability. The dilapidated condition of the property presents a substantial public eyesore and poses a detriment to the neighborhood character. Please take action to keep Bloomington beautiful and avoid causing a serious decline in neighborhood standards for the entire City of Bloomington.