Case Date:

8/5/2024

It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response. Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it. Sincerely, Sophia

Case Date:

9/15/2024

The fire hydrant on the corner of Fenway and Elliston in Sherwood Oaks is making a hissing sound. From my home ownership that means a leak, but not sure about hydrants. Thanks!!

Case Date:

9/15/2024

Very low water pressure throughout home. Toilet tanks not refilling.

Case Date:

9/15/2024

No water. ?!?

Case Date:

5/2/2012

I have sent a fax about customer contact to you yesterday. But I'm not sure whether you have received it? Because I didn't receive any confirmation message.

Case Date:

5/30/2012

My home owner association asked me to request replacement of the water valve covers as seen in the attached document. The 3' diameter one does not fit it's nest and the 8 '' one is missing.

Case Date:

5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.