closed #184962
Water Utility Problems
903 S Maxwell TER
- Case Date:
- 8/9/2023
Water meter cover is cracked and fallen into pit
Water meter cover is cracked and fallen into pit
My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG
Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.
During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.
Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.
Water is shut off at main; had a leak now need it turned back on asap!!!
Low/no water pressure
My water is out, as is my neighbors. It went out around 12:00pm today
The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com
water usage for January was 4 times any previous month. How can I get my line checked for leaks?