closed #172765
Water Utility Problems
1225 S Collinswood DR
- Case Date:
- 6/14/2020
Water flowing out of the ground (front yard). No problem with water or water pressure in the house
Water flowing out of the ground (front yard). No problem with water or water pressure in the house
Within the past week we noticed water pooling on the sidewalk by our mailbox. We haven't noticed a decrease in water pressure or any issues with the water in the house. The amount of water on the sidewalk goes up and down, but has been present each day since we noticed it.
I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.
The fire hydrant is leaking on Saratoga Drive. I had a video for you to evaluate the problem, but cannot attached to this note.
Extremely Low water pressure
Water in house is not turning on
There seems to be water coming up out from under the street, directly through the water pipe at the intersection of Mitchell and E University St, near 1600 E. University St. It has been dripping westward down E. University St. all day today. I live at 1410 E University but walk past that corner multiple times a day
Broken pipe
We have zero water coming out of our sinks, toilets, etc. I've been sent to voicemail on customer service multiple times and nobody is calling back to address the problem.
A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.