Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

3/9/2022

I and others in the area have experienced a decrease in water pressure since the March 6-7 overnight and early morning storms.

Case Date:

3/28/2024

No water pressure. I open the faucet and a tiny dribble of water comes out

Case Date:

3/29/2024

No water. There hasn't been water for 2 days.

Case Date:

12/2/2021

Water is gushing up near a hydrant at the southwest corner of the Chase Bank lot.

Case Date:

9/28/2022

Should this not have a backflow preventer? IU Health Bloomington Hospital grounds on the drive near the bypass.

Case Date:

2/8/2021

Want to report that the main for the irrigation system at Windermere Woods is leaking (corner of Covenanter/College Mall Rd.) Can someone please inspect this? This runs on a City meter.

Case Date:

12/31/2022

I think the water main in front of 2700 S Banta is ruptured - there is water coming out of the cracks in the street and its not snow melt/runoff. A section of the main was replaced a few weeks ago about 50ft south of where this new leak is.