- Case Date:
- 8/5/2024
It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response.
Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it.
Sincerely, Sophia
Water Utility Problems
1006 E Heather DR
- Case Date:
- 9/15/2023
My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?
Water Utility Problems
2701 S Madison ST
- Case Date:
- 9/7/2023
Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.
Water Utility Problems
3931 S Cramer CIR
- Case Date:
- 8/24/2023
Turn water on!! Property is being sold.
Water Utility Problems
1312 S Lincoln ST
- Case Date:
- 8/18/2023
My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter.
With kindness,
AG
- Case Date:
- 7/31/2023
Hello, I want my service at 623 W Smith Ave Bloomington In 47403 restored today effective sharp!!!
Water Utility Problems
5365 W Cobblestone ST
- Case Date:
- 7/8/2023
water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?
Water Utility Problems
1011 W Meadow LN
- Case Date:
- 3/28/2023
Water is shut off. Please turn it back on. I will pay the $90 fee
Water Utility Problems
1834 E 3rd ST
- Case Date:
- 1/7/2023
Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.
- Case Date:
- 12/29/2022
I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.