Water main leak - there has been what I believe is a water main leaking on Morningside Dr in Park Ridge East for months. It started leaking into the street this past summer and hasn't been fixed yet. I believe that it has been reported previously. This is a terrible waste of waste.
Total loss of water pressure; no water coming out of the taps on Saturday, May 5, 2018 at 6:00 PM. What time will this be resolved?
LEAK AT METER PIT
METER RING AND LID ARE MISSING
After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115
FILL IN HOLE AROUND THE METER PIT
Hole around meter pit.
Hole around water meter 3' deep.
SETUP LEAKING ON CITY SIDE OF METER.
STANDING WATER IN BACK YARD