Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

11/9/2022

For the last week, our street has smelled like sewage. It seems to get worse everyday. I don't smell it inside the house, only outside.

Case Date:

12/30/2020

On the corner of Briarcliff and North Kingsley it appears that a sewer line has been damaged in some way and and is coming out of the ground. There was some recent utilities work done on this corner in the summer.

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.

Case Date:

9/10/2023

Intense sewage smell in front of house for severals weeks. Now the sidewalk is wet near SE corner of property and it has not been raining.

Case Date:

12/7/2023

See case #186334. Has there been a coliform test done on the malodorous effluent that is seeping out of the SE corner of the yard at this rental address and covering the sidewalk making it impossible to avoid? Or is an obvious sewage leak that has been present for months not a concern of the City? We haven't had a cholera outbreak in awhile now - perhaps that is the goal (?)

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

12/12/2022

Bad smell coming from manhole cover in front yard. Smell is wafting to the house is hard to ignore. Keith McCorvie

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!