Case Date:

3/9/2020

Soggy grass - pooping water in our backyard.

Case Date:

10/24/2023

Very strong sewage smell coming from behind the new Hayden Flats apartments. I'm smelling it while on the Rail Trail. It's been happening for at least a week. There is a slow moving stagnant-ish stream there but this is definitely a raw sewage smell.

Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

3/12/2023

Main sewer line backup…???

Case Date:

11/29/2020

The sanitary sewer connection between 2516 and 2520 S Roundhill Ct is discharging continuously down the ravine. Apologize if image did not come through very well.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

11/4/2023

Sewer backup/discharge between 2516 and 2520 S Roundhill Ct.

Case Date:

8/31/2004

TX from customer service re rain water in basement and garage. Sanitary sewer installation crew removed driveway culvert during construction in 1986 and did not replace apparantly due to sewer line location directly under previous site of culvert.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).