I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.
John Stackhouse called regarding a sewer backup in his home on Sat, 12/21/13. Customer left a voicemail for Tonia Lucas on 12/26/13. Requested a return call at 812-325-0048. Customer's address is 2102 E Wimbleton. I spoke w/ customer on 12/27/13 and advised him to contact Renee Rose in the Risk Dept and provided him with her contact #.
Owner says water will not go through his new homes sewer line. And he would like the line checked on the Citys side.
Customer says toilets are backing up
Customer says sewage is bubbling up out of the ground in her back of her home.
Customer said sewage is leaking in the tree plot in front of her home.
Customer said that there is standing water that smells like sewer in the back yard.
Kathy was transferred to my voice mail by PW on 6/2. She said there is work starting to be done there today and they were not notified. They have lots of issues and she was told I've been with the city a long time and hopefully I know the history of this.
There is a sewage smell outside on the north side of her home.
Sanitary sewer lid next to drive is falling in.