Case Date:

9/9/2013

Customer believes that her sewer has not been cleaned out. And thinks that she has been missed.

Case Date:

9/12/2013

Customer says there is a sulfer smell coming from toilet and bathroom sink.

Case Date:

10/7/2013

Customer says driveway is cracking around manhole cover in her drive, and wants CBU to repair it.

Case Date:

10/24/2013

Royal flush dumping load in man hole

Case Date:

11/14/2013

Customer says there is blockage in his sewer line, and wants City to clean.

Case Date:

11/21/2013

Smelly water in back of the business

Case Date:

12/10/2013

Owner of 415 South Woodlawn Avenue has inquired about ownership of sanitary lateral that is backing up at this location. He indicates he has had several back-ups in the couple of months. He has inquired about the possibility of CBU making repairs to this lateral. However, this is a private line and the homeowner’s responsibility. He has spoken with Tom Axsom, Rick Schroeder and Phil Peden of CBU. CBU main operating as designed.

Case Date:

12/23/2013

Customer said a manhole cover is missing in the parking lot.

Case Date:

12/24/2013

Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.

Case Date:

12/24/2013

I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.