Case Date:

5/11/2018

Sewer Plant has emitted extreme odor and possible sulfide gas for over a week. Customers and employees report the smell is making them sick.

Case Date:

7/26/2016

The manhole cover to the sewer in front of 1008 S Washington St has not been properly placed, so it wobbles when cars drive over.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

11/21/2021

You can call me any time about this problem which is also at 1021 E Sheridan Dr.

Case Date:

6/7/2021

Sewer overflow

Case Date:

4/21/2022

Sewage backup in to home last WED. In process of filing Tort claim with the City for damages. Other neighbors report same issues in the past. Plumbers cannot find issue in home that would’ve caused sewage backup into home.

Case Date:

4/3/2023

Sewer is backing up into the basement of the home. The plumber ran 100 ft of sewer cable through the basement cleanout. Pulled back wipes and roots. Line not open. Tested line by flushing toilet and running kitchen sink. Line tested bad. There’s only 55 ft from basement drain to middle of the street. Plumber ran 100ft of Sewer cable without meeting obstruction.

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.