Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/12/2022

Deep sink hold forming near lift station

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/6/2022

There has been a strong smell of raw sewage in this area for the past week. I could smell it from the bypass each morning. Just drove down towards Cascades (Sunday night 11/6) and it is really bad down there. Please fix the sewer issues in this area.

Case Date:

11/9/2022

For the last week, our street has smelled like sewage. It seems to get worse everyday. I don't smell it inside the house, only outside.

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

12/12/2022

Bad smell coming from manhole cover in front yard. Smell is wafting to the house is hard to ignore. Keith McCorvie

Case Date:

1/4/2023

I noticed a large pothold in the middle of the street on this block this morning. I don't think it was there last night, and it was dangerously large!