Case Date:

7/9/2021

In the grass north/south easement behind my property that runs parallel between Washington and Lincoln, just south of Davis, there is an open sewer pipe.

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

2/18/2022

I am concerned about the sewage line between East Dunstan and East Clairmont. After the melt last year, there was a major blockage causing my basement to be flooded with sewage.The level in my home sewage line has been visibly rising the last few days, and I’d like to ask to check for blockage in the sewage line between East Dunstan and East Clairmont.

Case Date:

2/18/2022

The interior of the building frequently smells strongly of sewage.

Case Date:

4/3/2022

The sewer lines for 2201, 2203, and 2207 connect together and then jointly connect to city sewer. As this was done sometime in the 1950s, is this up to current city codes? Over the past few years there have been a few sewer back-ups as a result of all lines being connected. Is there a grant available to the homeowners that will allow each of them to disconnect from each other and connect to city sewer individually? Please contact Nancy Goswami 812-679-0131 (2203), Kevin McWhirter 812-322-3553 (2201). Contact information for other homeowner is unknown to me.

Case Date:

7/19/2022

There is a manhole cover partially off a manhole on Landmark Ave. across the street from SIRA. Somebody should make sure no one went down and then secure that.

Case Date:

4/3/2023

Sewer is backing up into the basement of the home. The plumber ran 100 ft of sewer cable through the basement cleanout. Pulled back wipes and roots. Line not open. Tested line by flushing toilet and running kitchen sink. Line tested bad. There’s only 55 ft from basement drain to middle of the street. Plumber ran 100ft of Sewer cable without meeting obstruction.

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.