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City of Bloomington, Indiana

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closed #158880

Bus Services (Bloomington Transit)

601 N College AVE

Case Date:
4/25/2017

6 Bus 0554 Today (4/25/17) blew past the stop at 10th and college at approximately 1:40 PM. There were students and other passengers such as myself standing at the side of the road. The bus raced over the hill at 10th street and ran right past us.

closed #161274

Bus Services (Bloomington Transit)

Case Date:
9/22/2017

Hello, I am finally writing here because of the immense and frankly overwhelming inadequacies of Bloomington Transit and what seems to be everyone working there above the position of bus driver. I have emailed them 4(!) times without any response. My primary concern is specifically with the 6 bus route, but it is rampant amongst many of the routes. I have consulted with multiple 6 bus drivers, who will remain anonymous, and discovered quite a bit. I didn't know that Bloomington's government had contracted the group that organizes Bloomington transit, and that seems to be the root of where the problem lies. Bloomington Transit has gone with apparently very little oversight for quite the time now, and I believe that time must come to an end. They are abusing their monopoly of student dependency and it is sickening. The 6 bus route has not been adjusted at all to deal with the new City Flats on Walnut which have completely overloaded the bus. This, combined with the 6 very large apartment complexes the 6 bus already directly served, plus the incompetence of whoever is in charge of dispatching the buses, has completely destroyed the route. WHY YOU SHOULD CARE: I know that money is the only way to make any sense to a government, so how would you like a massive lawsuit when one of these now CONSTANTLY overloaded buses crash? Everyday the bus is packed to the gils with people filled in way past the yellow line, which is entirely illegal. Bus drivers have told me that Bloomington Transit knows about this and by their lack of response are wholly complicit and will be liable in the end. That's on you. This is not only incredibly wrong on the grounds of being monopolistic and shrewd business practice, but it is now endangering human lives. This is not even to mention how abusive this is to the drivers, who are the real reason I'm writing you today. It is time to reign this in, before people are seriously hurt and the blood (and money owed) will be on your hands.

closed #131736

Bus Services (Bloomington Transit)

4334 E 3rd ST

Case Date:
5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

closed #133342

Bus Services (Bloomington Transit)

Case Date:
8/12/2013

benches at bus stops There are a lot of elderly/handicapped individuals who ride the #2 Countryview bus to and from Krogers Seminary square. For some reason the benches on the west side of Krogers were removed. I contacted Bloomington Transit and they said it was the city that removed them. I was told it was because too many "street" people hang out there so this is to discourage that. It does not make sense since the bus stop on the east side of Krogers, closer to the park where those people hang out. The other thing that makes no sense is to inconvenience senior citizens over a situation that would seem to be something that the police patrol should be able to discourage by driving by often, especially those golf cart looking vehicles or bike patrols since it is part of the bline trail. Since the grocery is expanding and updating probably even more people will come there I would like to request that thosebenches be replaced. I can get a petition signed by passengers if it will do any good.

closed #135788

Bus Services (Bloomington Transit)

Case Date:
12/31/2013

I am surprised, as I rode the bus a few days ago and to see a woman, handicapped in a mechanical chair strapped down only to see her and the chair overturn. To my surprise after helping the woman up and asking if she needed medical assistance, she stated no tand that incidents like that happen often and even if she needed help the bloomington transit never offer to help. You would think that it would be in the best interest of the transit system to take care of individual with special needs, as with many witnesses such neglect of elderly and special need individuals can cost the city millions.

closed #137696

Bus Services (Bloomington Transit)

463 S Park Ridge RD

Case Date:
5/3/2014

Had a city bus pull out in front of me thursday evening. Half the time they don't stop at the stop sign on Hagan.

closed #138564

Bus Services (Bloomington Transit)

440-498 E Kirkwood Ave

Case Date:
6/10/2014

closed #138943

Bus Services (Bloomington Transit)

554-598 N Union St

Case Date:
6/27/2014

closed #147569

Bus Services (Bloomington Transit)

2750 E Buttonwood LN

Case Date:
8/21/2015

The bus stop sign at the corner of S. Sare Road and E. Buttonwood Lane has been hit by a car and is leaning over. I've pulled it up as much as I can, but it should probably just be replaced or at least fixed straight. Thanks so much for your help! Travis Thickstun 2750 E. Buttonwood Lane Bloomington, Ind. 47401

closed #149107

Bus Services (Bloomington Transit)

Case Date:
10/14/2015

I just contacted Bloomington Transit, but wanted to report to the city Transportation department as well. I driver I saw a few weeks ago littering his cigarette butt at the downtown BT station, was seen eating while driving today. Below is the email I sent to BT. I hope this driver is properly trained and/or reprimanded. This is unacceptable from anyone, but especially someone representing the city. "Hello, Do you allow your drivers to eat food while they drive? I assume not; this is a major safety risk that a bus driver should not be doing. However, the driver of 4W, today, October 14, leaving downtown at 6:10p was eating chips WHILE he was driving. Not just while stopped at lights, but as the bus was in motion, having at least only one hand on the wheel while transporting 10-15 people during rush hour. I believe this is the same driver I emailed about a few weeks ago who I saw littering his cigarette butts outside on the sidewalk adjacent to Walnut St. What an inconsiderate, selfish, unsafe driver. I hope a wreck doesn't happen because he's endangering people and can't wait to eat until he's at the station."