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City of Bloomington, Indiana

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closed #187936

Water Utility Billing Problems

914 E University St, Bloomington, IN 47401, EE. UU.

Case Date:
4/10/2024

I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.

open #188630

Water Utility Billing Problems

401 E 12th ST

Case Date:
5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

open #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

closed #188880

Water Utility Billing Problems

1031 N Orris DR

Case Date:
6/10/2024

My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.

closed #189083

Water Utility Billing Problems

3222 N Kingsley DR

Case Date:
6/24/2024

We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?

closed #171586

Water Utility Billing Problems

405 N Rogers ST

Case Date:
1/29/2020

the website for paying the water bill is not working

closed #171587

Water Utility Billing Problems

3941 S Bushmill DR

Case Date:
1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

closed #171718

Water Utility Billing Problems

359 E Cardinal Glen DR

Case Date:
2/14/2020

I have two meter readings on my bill. The second meter ending in 994 has never been on our bill before.

closed #171901

Water Utility Billing Problems

2713-2759 E Garden Path, Bloomington, Indiana, 47401

Case Date:
3/2/2020

I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013

closed #172251

Water Utility Billing Problems

400-598 W Amaryllis Dr, Bloomington, Indiana, 47404

Case Date:
4/16/2020

We got left a notice on our door stating that our water meter was creeping and that we should contact maintenance. We contacted maintenance and they stated it was likely due to new meters being installed. Our bill this month is 3 units higher than our bill has ever been before and we are beginning to wonder if the meter issue is related at all.