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City of Bloomington, Indiana

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Search Results: (60)

closed #174327

Water Utility Billing Problems

Case Date:
12/14/2020

I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.

closed #175054

Water Utility Billing Problems

Case Date:
3/8/2021

Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?

closed #175773

Water Utility Billing Problems

Case Date:
5/13/2021

Courtyard Bloomington room 203 bathtub is leaking 100 gallons per day and they aren't fixing it.

closed #176983

Water Utility Billing Problems

Case Date:
8/13/2021

I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!

open #177834

Water Utility Billing Problems

Case Date:
10/9/2021

I want my service turned back on. Nothing about that even makes sense

open #178002

Water Utility Billing Problems

Case Date:
10/26/2021

Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you

open #178654

Water Utility Billing Problems

Case Date:
1/23/2022

My water is off

open #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

open #186094

Water Utility Billing Problems

Case Date:
10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

closed #179077

Water Utility Billing Problems

Case Date:
2/24/2022

Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!