Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Water Utility Billing Problems
401 E 12th ST
- Case Date:
- 5/28/2024
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
Water Utility Billing Problems
1031 N Orris DR
- Case Date:
- 6/10/2024
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.
Water Utility Billing Problems
3222 N Kingsley DR
- Case Date:
- 6/24/2024
We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?
Water Utility Billing Problems
209 S Fairview ST
- Case Date:
- 1/23/2020
account: 34550-003
meter: 94833609
While our statement indicates we usually use between 1,000 and 2,000
gallons of water per month, our bill indicates we used 4,000 gallons
in November and 7,000 gallons in December.
meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people
We inspected our crawlspace for leaks or points of usage and our
convinced there are none.
Water Utility Billing Problems
405 N Rogers ST
- Case Date:
- 1/29/2020
the website for paying the water bill is not working
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 12/14/2017
I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please
Water Utility Billing Problems
437 N Hillsdale DR
- Case Date:
- 2/15/2018
eSuite utilities site is throwing an error when logging in to the site with bill information
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 2/22/2018
my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.